PCS installed a new AVAYA business telephone system for Excell Group in Coldwater, Michigan.  See what they said about PCS, learn more about Excell Group and discover the benefits of PCS technology systems & solutions.

View our clients websites.  Click company links or logos:
Excell Group 200 Vista Drive Coldwater, MI  49036 517-924-0400 www.excellgroupinc.com
Excell Group Corporate Office: 18915 W. 12 Mile Road Lathrup Village, MI  48076 248-416-1100 Office 248-416-1102 Fax

About Excell Group...

A relationship with Excell Personnel means having a team of staffing professionals dedicated to meeting your needs..  Read more... 

Excell Group's comments on PCS....

"PCS has been an excellent technology partner for Excell Group.  PCS helped us implement the AVAYA IP Office telephone system for our 50+ person call center project in Coldwater, Michigan.  It has been very successful."

"One of the professional services Excell Group offers is "Call Center Management".  When it comes to system downtime in our call centers, our goal is "zero downtime"!  We provide these services to large scale companies, so downtime is not an option and PCS took this concern very seriously.  PCS implemented a procedure whereby if the services connected to the telephone system have any interruptions the phone system sends automatic alerts, as well as text messages, letting us know instantly that there is an issue that needs to be addressed, and it gets addressed immediately.  Additionally, when it came time to upgrade systems & software, PCS honored our request to do this outside of normal business hours and ended up doing it on a 4th of July weekend.  This was much appreciated!

"PCS cares about the technology needs of our business.  We appreciate that."  

Mike Brann
Excell Group
President

PCS is proud to serve Excell Group and the entire Coldwater, Michigan area.

About PCS:  PCS is a Michigan Based technology provider for virtually all business technology including phone systems, computer networking, fiber optic cabling, category 5 / category 6 telephone system & network cabling, video security, conferencing and more.  

For more information on any PCS technology system or solution please contact us.

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